From left: Joelle Smith, Renee Genereux, Grace Smith, Bri Snider, Evan Brasher, Megan Brasher and Lilia Brasher.
At Brandino Brass, Renee Genereux and Megan Brasher balance working a family-run business with their own families.
“We want to offer great customer service and knowledge to help clients but to be run as a small family business,” Genereux said.
They especially like being a part of the Homewood community.
“We are such a small company,” Brasher said. “We do act like a family and also a team. We have no commission — we all work together. Everybody has different knowledge and backgrounds, and if one person doesn’t know an answer, they’re not afraid to ask and say, ‘They would be better at this than I am.’ We help each other.”
Last year, the Brandino family welcomed a new member to the team: Bri Snider. While she does customer-service and sales, Snider wears many hats, as many Brandino Brass team members do.
“She has jumped right in and learned a lot,” Genereux said. “She brings in a new perspective and fresh eyes when it comes to our products.”
All it takes is a few minutes for the ladies of Brandino Brass to get to the bottom of their customers’ needs.
“If we talk for a few minutes, I can get [a client’s] style, interest and taste and lead them in the direction they want to go,” Brasher said.
Genereux said Brandino Brass’ customer service is what makes the company second to none.
“We go above and beyond and are trained to know our product. We can help our customers find something within any budget.”
The company started in 1948 as Brandino Sales Company and was created by Tony Brandino and his brother, Paul. In 1970, Tony’s son Buster joined the company, and 10 years later Brandino Sales Company became Brandino Brass. After a 17-year interlude on Florida’s 30A, Brandino Brass came back home to Birmingham in 2009 and was re-established by Buster and his son, Eric.
The company is committed to providing an uncompromising selection of hardware and has only seven employees. Brandino Brass hopes to continue to grow and still maintain the family relationship they have with each other, along with client relationships.
Ultimately, their work is all about their customers.
“Our goal is to meet each individual client’s wants and needs. If we do not have the product that they need, we try to find it for them,” Snider said. “If they can dream it, we help it become a reality.”
► WHERE: 2824 Central Ave.
► CALL: 978-8900
► WEBSITE: brandinobrass.com
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